about us

Welcome to LuxStands, where we redefine the art of presentation using the finest quality MDF and materials. With a passion for precision and an eye for elegance, we craft bespoke display solutions that elevate your retail experience. Our team of skilled carpenters and designers combine creativity with craftsmanship, producing exquisite display stands, plinths, pedestals, and custom joinery tailored to your unique needs. We go beyond aesthetics, integrating functionality seamlessly to showcase your products in the most captivating light. LuxStands isn't just a provider of premium display solutions; we are curators of refined retail environments. Whether you are a boutique store, a luxury brand, or an event organizer, we transform spaces into captivating showcases, leaving a lasting impression on your clientele. Explore sophistication and style with LuxStands .

Returns Policy

At LuxStands, we strive to ensure your satisfaction with our bespoke display solutions. If, for any reason, you are not completely satisfied with your purchase, our returns policy is designed to provide a seamless process:

1. Initiating a Return:

   - To initiate a return, please contact our customer service team within 7 days of receiving your order.

   - Reach out via email at info@luxstands.co.uk with your order number and details.

2. Return Eligibility:

   - Returns are accepted for unused and undamaged items.

   - Customized or bespoke orders may be subject to specific return conditions.

3. Return Authorization:

   - Our customer service team will provide you with a Return Authorization (RA) number and instructions on how to proceed.

4. Return Shipping:

   - Customers are responsible for the cost of return shipping unless the item received is defective or damaged.

5. Inspection and Refund:

   - Upon receiving the returned item, we will inspect it for eligibility.

   - A refund will be issued once the return is approved, excluding any shipping costs.

6. Custom/Bespoke Orders:

   - Returns for custom or bespoke orders may be subject to restocking fees or specific return conditions. Please consult with our customer service team for details.

7. Damaged or Defective Items:

   - If your item arrives damaged or defective, please contact us immediately, and we will arrange for a replacement or refund.

8. Refund Processing Time:

   - Refunds will be processed within 7-10 business days after receiving the returned item.

LuxStands is committed to ensuring your satisfaction with our bespoke creations. For any questions or concerns regarding returns, feel free to contact our customer service team at info@luxstands.co.uk. Thank you for choosing LuxStands for your display needs.

LUXSTANDS

“ Elevate Your Luxury Retail Experience”

  • We take pride in using the highest quality MDF and premium materials for all our display stands and custom joinery. This ensures durability, stability, and an elegant finish for your retail displays

  • Absolutely! We specialize in creating bespoke display solutions tailored to your unique needs. Whether it's size, colour, or design, we work closely with you to craft customized display stands, ensuring they perfectly align with your brand aesthetics

  • Yes, we offer professional installation services for all our display stands. Our experienced team ensures that the installation is seamless, leaving you with a polished and ready-to-use retail space.

  • The production time for custom orders varies based on the complexity and quantity of the items. We provide estimated delivery timelines upon discussing your specific requirements. Rest assured, we strive to complete all orders efficiently without compromising quality.

  • Currently, we primarily serve customers within the UK and do not offer international shipping. Our services are tailored to local clients, ensuring a more personalised and efficient experience. If you have specific inquiries about delivery options within our service area, please feel free to contact us for more information.

  • Absolutely! Our team includes experienced designers who can assist you in optimizing the layout and design of your retail space. We collaborate closely with you to create a visually appealing and functional environment that enhances the presentation of your products

  • LuxStands stands out due to our unwavering commitment to quality, craftsmanship, and customer satisfaction. We combine the finest materials with attention to detail, ensuring our display stands and custom joinery exceed your expectations. Our personalised approach, attention to detail, and dedication to creating unique, tailored solutions set us apart as a leader in the industry.

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